Global Shipping: Resources & FAQs

Ocean Cargo: Your Global Logistics Partner

Ocean Cargo provides seamless and reliable freight forwarding services, connecting businesses across the globe. We handle the complexities of international shipping, allowing you to focus on your core business. Our extensive network and experienced team ensure your goods arrive safely and on time, every time.

Ocean Cargo Resources & FAQs

This section answers common questions about our services and the freight forwarding process. We aim to provide clear, concise information to help you make informed decisions about your shipping needs.

Frequently Asked Questions

1. What is Freight Forwarding?

Freight forwarding involves managing the transportation of goods on behalf of shippers. We act as your single point of contact, coordinating all aspects of the shipping process, from origin to destination. This includes booking space on carriers, handling documentation, managing customs clearance, and tracking your shipment. We simplify the complexities of global trade, providing a streamlined and efficient solution.

2. How Do I Get a Shipping Quote?

Obtaining a quote is straightforward. Contact us via our website's contact form, email us at This email address is being protected from spambots. You need JavaScript enabled to view it., or call our dedicated customer service team. Please provide details about your shipment, including the type of goods, weight, dimensions, origin, and destination. We'll promptly provide a tailored quote reflecting your specific requirements.

3. What Transport Modes Do You Offer?

We offer a wide array of transport options to suit diverse needs. These include air freight for time-sensitive deliveries, sea freight for cost-effective transportation of large volumes, road freight for regional deliveries, and rail freight for efficient inland movement. We assess your specific requirements to recommend the most suitable and efficient mode of transport.

4. How Does Customs Brokerage Work?

Our team of experienced customs brokers expertly handles all import and export documentation and compliance. We ensure smooth customs clearance, minimising delays and potential penalties. We maintain up-to-date knowledge of all relevant regulations, providing you with peace of mind and a hassle-free experience.

5. Can You Handle Oversized or Project Cargo?

Yes, we specialise in project logistics, including the transportation of oversized and complex cargo. Our expertise extends to detailed planning, risk assessment, and meticulous execution, ensuring the safe and efficient delivery of your project cargo, regardless of its size or complexity. We manage every detail, from initial planning to final delivery.

6. What Industries Do You Serve?

Our client base spans numerous sectors, including aerospace, Automotive, Healthcare, Manufacturing, retail, and e-commerce. Our experience across diverse industries allows us to understand the unique logistical needs of each sector, providing tailored solutions to meet specific requirements and challenges.

7. How Can I Track My Shipment?

We utilise advanced tracking technology to provide real-time visibility of your shipment's progress. You can access detailed tracking information through our online portal, allowing you to monitor your goods' journey from origin to destination. This transparency ensures you are always informed and in control.

8. What Safety Measures Do You Have in Place?

Health, safety, security, environment, and quality (HSSEQ) are paramount. We adhere to the highest industry standards and regulations, ensuring your cargo is handled with utmost care and precision. Our commitment to responsible operations guarantees a secure and reliable shipping experience.

9. Do You Offer Warehousing Services?

Yes, we provide secure warehousing solutions at strategically located facilities. Our services include short-term and long-term storage, inventory management, and order fulfilment. We help streamline your supply chain, providing efficient and reliable storage options to meet your needs.

10. How Do I Contact Your Team?

We are readily available to assist you. Contact us through our website's contact form, email us at This email address is being protected from spambots. You need JavaScript enabled to view it., or call our customer service team. We are committed to providing prompt and helpful support.

Additional Resources

Blog

Our blog features insightful articles, industry news, and practical advice on various aspects of shipping and logistics. Stay informed about the latest trends and best practices in the industry.

Case Studies

Explore our case studies to learn how we've helped businesses overcome logistical challenges and achieve their shipping goals. See how our solutions can benefit your organisation.

Industry Reports

Access valuable market analyses and reports on shipping regulations and industry trends. This information empowers you to make informed decisions about your shipping strategy.

Ocean Cargo is dedicated to providing exceptional service and support. Let us manage your global logistics, allowing you to focus on your business growth.

Global Reach with Local Support

We recognise that international shipping can be a complex process. Let us assist you in navigating it, ensuring a seamless and enjoyable experience.