Booking and Availability

Efficient Cargo Booking and Space Management

Ocean Cargo delivers dependable freight forwarding solutions across the globe. We understand that booking cargo and securing space are critical aspects of your supply chain. This article addresses key questions to facilitate a smooth and efficient shipping process.

The Booking Process Explained

Initiating Your Booking

Securing space for your cargo is a simple process. Contact our experienced logistics team who are ready to guide you through each step. They will address your queries and guarantee a seamless booking experience, ensuring your shipment is managed efficiently.

Essential Booking Information

To expedite your booking, please provide the following details: a detailed cargo description, precise dimensions and weight, origin and destination ports, your preferred shipping date, and any specific handling requirements. Accurate information is vital for efficient processing.

Flexible Booking Options

We provide flexible booking solutions to accommodate diverse shipping needs. Standard bookings require you to provide the necessary information, allowing us to manage the logistics. For complex or specialised requirements, we offer bespoke bookings tailored to your exact specifications. Our team collaborates with you to develop a solution that perfectly aligns with your objectives.

Online Booking Availability

While direct online booking is not currently available, our dedicated team is readily accessible via telephone or email to assist you. Contact us to initiate your booking.

Accepted Payment Methods

We accept various payment methods for your convenience, including bank transfers, and major credit and debit cards. We also offer adaptable payment terms to suit your financial arrangements. Please discuss your preferred payment method with our team.

Understanding Space Availability

Checking Cargo Space Availability

To determine space availability, please contact our team directly. They can provide real-time updates on vessel capacity and advise on optimal shipping options based on your cargo specifications and scheduling requirements, ensuring timely shipping arrangements.

Factors Influencing Space Availability

Several factors can affect space availability, including cargo dimensions and weight, the selected shipping route, the time of year (peak seasons often experience higher demand), and the overall demand for shipping services. An understanding of these factors aids in effective shipment planning.

Addressing Unavailable Space

If your preferred vessel or route lacks available space, our team will proactively explore alternative solutions to ensure the prompt and efficient shipment of your cargo. This may involve suggesting an alternative vessel, route, or shipping date, always prioritising the timely delivery of your goods.

Booking Lead Times

Lead times vary depending on the specific route and current space availability. We strongly recommend booking in advance to secure your preferred shipping date and minimise potential delays. Early booking ensures a more streamlined shipping process.

Advance Space Reservations

Reserving space in advance guarantees availability on your chosen vessel and route. This is particularly advantageous for time-sensitive shipments or during periods of high demand, ensuring your cargo is transported according to your schedule.

Essential Shipping Considerations

Cargo Dimensions and Weight Limits

Dimensions and weight limits are determined by the specific vessel and container type. Our team will provide precise details on the applicable limits for your shipment, ensuring compliance and efficient handling.

Cargo Type Restrictions

We strictly adhere to safety regulations and may have restrictions on certain cargo types. These restrictions are in place to ensure the safety of our crew, vessels, and the environment, promoting responsible and compliant shipping practices.

Required Documentation

For a smooth and compliant shipment, please provide the necessary documentation, including a bill of lading, packing list, certificate of origin, and any other relevant documents. Our team can advise on specific documentation requirements for your shipment.

Insurance Options

We offer a range of insurance options to protect your cargo during transit. These options are tailored to your specific needs and the value of your shipment, providing protection against potential risks.

Shipment Tracking

Once your cargo is shipped, you can monitor its progress using our online tracking system. This system provides real-time updates on your shipment's location and estimated arrival time, keeping you informed throughout the journey.