Standard product module (spm)

 

The building blocks used by business management to define services (shipment products) which can be offered to customers.

 

 

Ocean Cargo

Understanding the Standard Product Module (SPM) in Freight Forwarding

What is the Standard Product Module (SPM)?

In the intricate world of global logistics, efficiency and clarity are paramount. The concept of the Standard Product Module (SPM) serves as a fundamental building block, enabling freight forwarders like Ocean Cargo to define, manage, and offer a consistent suite of services to their customers. Essentially, an SPM is a predefined, standardised service offering – a 'product' in the logistics context – that encapsulates all the necessary components for a specific type of shipment.

Think of an SPM as a template for a particular shipping solution. It outlines the scope of service, the modes of transport involved, the typical transit times, and the associated processes. By standardising these modules, freight forwarders can streamline their operations, ensure service consistency, and provide transparent, predictable solutions to businesses navigating international trade.

For businesses, understanding the SPM concept means gaining insight into how their freight forwarding partner structures its offerings. It allows for easier comparison of services, clearer expectations regarding the shipping process, and a more informed decision-making process when selecting the right logistics solution for their cargo.

The Core Components of an SPM

While the specifics of an SPM can vary between freight forwarders, several core components typically define these service modules:

  • Mode of Transport: This specifies whether the service is primarily sea freight, air freight, road freight, or a combination (multimodal).
  • Service Level: This defines the speed and priority of the shipment, such as express, standard, or economy.
  • Geographic Scope: The origin and destination regions or countries covered by the service (e.g., UK to USA, China to Europe).
  • Incoterms: The specific Incoterms (International Commercial Terms) that apply to the service, clarifying responsibilities and costs between buyer and seller.
  • Cargo Type & Characteristics: While not always explicitly part of every SPM, some modules are tailored for specific cargo types (e.g., Dangerous Goods, oversized cargo, temperature-controlled goods).
  • Ancillary Services: Additional services included or available, such as customs clearance, warehousing, cargo insurance, and last-mile delivery.
  • Pricing Structure: The basis for calculating costs, which might include fixed rates, variable rates based on weight/volume, or a combination.
  • Documentation Requirements: The standard set of documents needed for the specific service.

By clearly defining these elements within each SPM, Ocean Cargo ensures that every client receives a well-understood and consistently executed service, tailored to their specific needs without reinventing the wheel for every shipment.

Why SPMs are Crucial for Freight Forwarders and Clients

The adoption of Standard Product Modules offers significant advantages for both freight forwarding companies and their commercial clients:

Benefits for Freight Forwarders (like Ocean Cargo):

  1. Operational Efficiency: SPMs streamline internal processes, from quoting and booking to execution and invoicing. This reduces manual effort and potential for errors.
  2. Service Consistency: By standardising services, Ocean Cargo can ensure a consistent level of quality and delivery across all shipments falling under a particular SPM.
  3. Scalability: New services can be developed and integrated more easily, and existing services can be scaled up or down based on demand.
  4. Training & Onboarding: New staff can be trained more quickly on defined service offerings, improving overall team competency.
  5. Cost Management: Better understanding of the cost components within each module allows for more accurate pricing and profit margin management.
  6. Market Responsiveness: SPMs allow for quicker adaptation to market changes by modifying existing modules or creating new ones.

Benefits for Commercial Clients:

  • Clarity & Transparency: Clients gain a clear understanding of what they are paying for and what services are included, eliminating ambiguity.
  • Predictability: Standardised services lead to more predictable transit times, costs, and overall shipping experiences.
  • Easier Comparison: Businesses can more easily compare different service offerings from various providers when they are structured as clear modules.
  • Reduced Risk: Defined processes and responsibilities within an SPM help mitigate risks associated with international shipping.
  • Informed Decision-Making: With clear options, clients can select the SPM that best aligns with their budget, urgency, and cargo requirements.
  • Improved Communication: A common language around service modules facilitates better communication between client and forwarder.

Ocean Cargo leverages SPMs to provide a robust framework for our services, ensuring that our clients receive reliable, precise, and trustworthy logistics solutions every time.

SPMs in Action: Examples from Ocean Cargo

To illustrate how SPMs work, consider a few hypothetical examples of how Ocean Cargo might structure its service offerings:

Example 1: "UK-USA Express Air Freight"

  • Mode: Air Freight
  • Service Level: Express (2-3 day transit)
  • Geographic Scope: UK to major US airports (e.g., JFK, LAX, ORD)
  • Incoterms: Typically Ex Works (EXW) or Free Carrier (FCA) at origin, with options for Delivered At Place (DAP) or Delivered Duty Paid (DDP) at destination.
  • Included Services: Air cargo booking, customs documentation assistance (UK export), real-time tracking.
  • Optional Add-ons: Origin collection, destination customs clearance, last-mile delivery in the USA.

This SPM would be ideal for clients needing urgent delivery of high-value or time-sensitive goods to the USA. Ocean Cargo's dedicated air freight services to the USA are built upon such modules.

Example 2: "China-UK LCL Sea Freight Economy"

  • Mode: Sea Freight (Less than Container Load - LCL)
  • Service Level: Economy (30-40 day transit)
  • Geographic Scope: Major Chinese ports (e.g., Shanghai, Ningbo) to UK ports (e.g., Felixstowe, Southampton).
  • Incoterms: Typically Free On Board (FOB) at origin, with options for Cost and Freight (CFR) or Cost, Insurance and Freight (CIF) to UK port.
  • Included Services: LCL consolidation, ocean carriage, port handling at origin and destination.
  • Optional Add-ons: Origin collection, UK customs clearance, onward delivery within the UK.

This SPM caters to businesses importing smaller volumes from China who prioritise cost-effectiveness over speed. Our sea freight services from China frequently utilise such structured offerings.

Example 3: "Project Cargo to UAE"

  • Mode: Multimodal (Sea Freight primary, Road Freight secondary)
  • Service Level: Specialist project logistics
  • Geographic Scope: UK to UAE (e.g., Jebel Ali, Abu Dhabi)
  • Incoterms: Highly flexible, often Delivered At Place (DAP) or Delivered Duty Unpaid (DDU) to site.
  • Included Services: Route surveys, heavy lift planning, specialist equipment sourcing, customs compliance for oversized cargo, on-site delivery coordination.
  • Specific Cargo Focus: Often for excavators and diggers to the UAE, or other large Industrial Machinery.

This SPM demonstrates how modules can be highly specialised for complex, non-standard shipments, requiring extensive planning and coordination. Ocean Cargo excels in providing bespoke solutions for challenging project cargo.

The Future of SPMs and Digitalisation

As the logistics industry continues its rapid digital transformation, the role of SPMs is evolving. Digital platforms and advanced logistics software are making it even easier for freight forwarders to define, manage, and present their service modules online. This allows clients to get instant quotes, book shipments, and track their cargo with unprecedented ease.

Ocean Cargo is at the forefront of this evolution, continuously refining our SPM offerings to integrate with the latest technologies. This commitment ensures that our clients benefit from both the reliability of established processes and the efficiency of modern digital tools. The goal remains the same: to simplify complex supply chains and provide a seamless shipping experience.

By embracing the SPM framework, Ocean Cargo reinforces its position as a strategic partner, offering clarity, consistency, and control in a global marketplace that demands nothing less. Whether you're shipping standard goods or require specialist project logistics, our structured approach ensures your cargo is handled with precision and trust.

What is the main difference between FCL and LCL within an SPM?

FCL (Full Container Load) means your goods occupy an entire shipping container, offering faster transit and less handling. LCL (Less than Container Load) means your goods share container space with other shipments, which is more cost-effective for smaller volumes but may involve longer transit times due to consolidation. SPMs will specify which type of service is offered.

How do Incoterms relate to SPMs?

Incoterms are crucial within an SPM as they define the responsibilities, costs, and risks between the buyer and seller for the delivery of goods. An SPM will typically specify which Incoterms are applicable to that particular service, clarifying who is responsible for what at each stage of the journey, from origin to destination.

Can an SPM be customised for specific client needs?

While SPMs are standardised 'building blocks,' freight forwarders like Ocean Cargo often have the flexibility to combine or adapt elements of different SPMs to create a tailored solution for a client's unique requirements. This might involve adding specific ancillary services or adjusting the geographic scope, ensuring the client gets a bespoke service built from reliable, predefined components.

Does Ocean Cargo use SPMs for all its services?

Yes, Ocean Cargo utilises the SPM concept as a foundational principle for structuring and delivering its comprehensive range of freight forwarding services. This approach ensures consistency, transparency, and efficiency across all our offerings, from standard sea freight and air freight to complex customs compliance and project logistics.

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